PRIVACY POLICY

Last Updated: August 1, 2025

At 1st Insurance, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us online at https://marksvilleinsurance.com, over the phone, by email, or in person. We are committed to transparency and respectful handling of all customer data, especially when it comes to sensitive information and communication preferences.

1. INFORMATION WE COLLECT

We collect personal information you voluntarily provide, such as:

  • Full name

  • Email address

  • Phone number (optional)

  • Mailing address

  • Contact preferences

We may also collect sensitive personal information (such as health-related data or insurance history) with your explicit consent and only when necessary to provide insurance services or process claims. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will promptly delete it. Please contact us at info@marksvilleinsurance.com if you believe this applies.

2. HOW WE USE YOUR INFORMATION

Your information is used for the following purposes:

  • To provide insurance quotes and services

  • To communicate about your policy or request

  • To send administrative updates

  • To send optional marketing or promotional communications, including SMS (if opted in)

We respect your preferences and only use your mobile phone number for SMS communications if you have explicitly agreed to it via a form that includes a dedicated checkbox or toggle. You can opt out of any communication at any time.

3. TEXT MESSAGE DISCLOSURE AND CONSENT

Forms that collect your contact information may include a texting disclosure statement. Opting in is optional, and you can submit the form even if you choose not to agree to receive SMS messages.

By checking the opt-in box on our form, you agree to receive conversational and/or marketing text messages from 1st Insurance using the contact information provided.

  • Message frequency varies (e.g., up to 2 messages per week)

  • Message and data rates may apply

  • Text HELP for help

  • Text STOP to opt out at any time

  • View our Privacy Policy at https://marksvilleinsurance.com

Your mobile phone information and opt-in data will never be shared with third parties or affiliates for marketing or promotional purposes.

4. HOW WE PROTECT YOUR INFORMATION

We implement appropriate technical and organizational measures to protect your information. This includes:

  • SSL encryption

  • Firewalls and secure servers

  • Access restrictions for authorized personnel only

We retain your data only as long as necessary to fulfill the services you requested or to meet legal and regulatory obligations.

5. SHARING YOUR INFORMATION

We do not sell your information. Your data may be shared only when necessary to:

  • Provide services (e.g., with licensed carriers or legal representatives)

  • Comply with regulatory or legal obligations

  • Complete business transfers (e.g., mergers)

6. YOUR RIGHTS & OPTING OUT

You have the right to:

  • Access, correct, or request deletion of your personal data

  • Withdraw consent to receive marketing or text messages

  • File a complaint regarding misuse of your information

To opt out of receiving SMS messages, simply reply STOP to any message. To manage other preferences or make a formal request, contact us at info@marksvilleinsurance.com or (318) 253-9202.

7. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or your personal data, you can reach us at:

1st Insurance
121 S Main St
Marksville, LA 71351
Email: info@marksvilleinsurance.com
Phone: (318) 253-9202
Website: https://marksvilleinsurance.com